Funeral Supply FAQ
Funeral Supply & Cremation Urn FAQ
AG Peters & Son, Inc. is a 4th generation funeral equipment supplier based in Williamstown, NJ since 1930ß. Since we offer a wide variety of cremation urns, personal funeral products and mortuary equipment, you may have some questions regarding our company, shipping policies and the ordering process. Refer to our funeral supply FAQ to address any questions or concerns before placing an order with our company. You can also call our Williamstown, NJ office at 856-931-7476 during normal business hours to speak with a friendly, knowledgeable member of our team.
Common Funeral Supply FAQ to Buying Urns, Jewelry & More
Who do you sell to?
AG Peters & Son, Inc. sells only to authorized funeral homes, directors and professionals. Our items are not for sale to the general public – we reserve the right to ask for license verification.
Why should my funeral home buy from AG Peters & Sons?
As a 4th generation family owned & operated company, we pride ourselves on offering unmatched Value, Price, Quality and Security. We work every day to continue to grow and constantly strive to meet the needs of our funeral directors and industry professionals.
How can I place my order?
During normal business hours, you can call 856-931-7476 to place your order. 24/7 funeral supply orders can be sent to: firstname.lastname@example.org.
When will my order ship?
If your delivery address is within a 75-mile radius of our home base in Williamstown, NJ we offer next-day shipping. Outside of this area we ship standard via FedEx or US Postal Service.
How can I communicate with you?
During normal business hours Monday – Thursday 9AM – 3PM and Friday 9AM – 1PM, we are available by phone and email.
What kind of cremation urns do you sell?
We sell a wide variety of cremation and memorialization urns in sizes and materials including cultured marble, wood, biodegradable and stainless steel.
How do I find out about closeout item availability?
We try to update our Funeral Equipment Closeout page regularly, but please call or email to verify item availability.
How do I buy memorial jewelry?
What is your shipping policy?
Since we sell wholesale, we can ship next day to clients within a 75-mile radius of our office location. Those further out we ship standard via FedEx or US Postal Service. If there is a delay in your order due to a holiday or personalization reasons, you will be notified upon order confirmation.
What other funeral or mortuary equipment can I purchase?
How do I seal an urn?
Not all urns have or need a permanent seal. If you plan on reopening the urn at any point, we do not recommend sealing.
Should I invest in prepaid funeral arrangements?
Opting to prepay for your funeral expenses takes a lot of stress off your family and allows you to plan the funeral you want, no matter how large or small it may be.
Read More: Benefits of Prepaid Funeral Arrangements
If my client wants to scatter the ashes, do they need an urn?
Loved ones who plan to scatter the ashes of the deceased do not need to purchase a cremation urn, which is really just for display.
What size urn should I recommend for purchase?
The general rule of thumb is 1 cubic inch = 1 pound of body weight before cremation.
Example: A 180 pound person generates 180 cubic inches of ash remains; you will need an urn that can fit all of the ashes.
What are your hours of operation?
Our normal business hours are Monday – Thursday 9AM – 3PM and Friday 9AM – 1PM. AG Peters & Son, Inc. is also closed for the following holidays:
New Year’s Eve
New Year’s Day
Black Friday (day after Thanksgiving)
What if I need expedited shipping?
Faster shipping may be arranged depending on the product and the lead time. Please contact us before placing your order to ensure it can arrive on time.
Do you offer personalization?
We have a variety of products that can be personalized including nameplates, vinyl lettering, casket lid panels, ‘In Memory of’ car decals and funeral signs.
Are your urns TSA compliant?
If the family will be traveling with the urn, we recommend a wood, plastic, cardboard or fiberboard urn, which can be easily x-rayed by the TSA.
What if I can’t find an item my client is looking for?
While we do our best to keep our website up to date, sometimes we have more items available at our New Jersey office location we haven’t added yet. Please call if you do not see an item you’re specifically searching for.